Nilda L. Delgado Serrano
Urb. Villas de Buena Vista Calle Hermes
G-14, Bayamσn Puerto Rico 00957
Telephones (787) 730‑2784,
893-8846, 646-5935
Obtain a
position as Administrative Assistant or Secretary where I can contribute with
my knowledge and experience to the growth of an organization.
Ten (10) years of experience in the Pharmaceutical Industry conducting office related activities such as general office work, data entry to the Information Systems, conducting documentation, internal audits, training administrative personnel on the use of computerized systems, Standard Operating Procedures (SOPs) and Manufacturing Batch Records (MBRS). Knowledge of Information Systems. Ability to work as a team member, with a minimum of supervision, under pressure and oriented to meet goals and objectives. Bilingual (English and Spanish) and Computer Literate.
Alcon PR, Inc., Humacao PR 1993
to Present
Manufacturing
System Coordinator - OPH/Adm.
Department
Coordinate
the data entry of the manufacturing data into the JDE System, delivery of
complete MBRs to the Documentation Area, conduct Internal Audits on a monthly
basis. Assist the Plant Secretary in coordinating, organizing and preparing
official/confidential documents and all correspondence. Coordinate the approval
of SOPs , MBRs, Change Requests and
CARs and other documentation and request for the OPH Manufacturing Plant.
Assist in all secretarial duties.
System
Operator - MIS Department
Responsible
for operating AS/400 System, PTF
Installation, provide users support, night system back-ups, Dytel telephone
reports and MIS Service Requests.
Johnson and Johnson, CPI, Las Piedras and Gurabo Plant 1991 to 1993
System
Operator - MIS Department
Responsible
for the MIS Gurabos department reporting to the MIS Manager of the Las Piedras
Plant. Operate and trouble shoot the System 38, conduct secretarial duties,
resolve problems with the Aspen Voice Processing Systems. Print payroll and
accounts payable checks, forms, and invoices. Serves as PC coordinator.
Johnson and Johnson, CPI, Las Piedras and Gurabo Plant 1990 to 1991
Secretary/System
Operator
Responsible
for the secretarial duties of two members of the staff. System operator for the
AS/400. Resolve telephone and switchboard operational problems
¨
Selected to participate in the internal
documentation quality audits.
¨
Work toward achieving a one hundred
percent (100 %) errors and observations free of the plant to a response to Corporate
and FDA Inspections.
¨
Selected to participate in the First
Aid and Safety Committees of the Plant.
¨
Selected to participate in the planning
of the activities of the 25TH anniversary of the plant.
¨
Selected to train administrative
personnel on the use of the new computerized information system.
Nilda L. Delgado
Page Two
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Bachelor
in Business Administration with a Major in Secretarial Sciences
- Universidad del Turabo, Gurabo, PR
¨
Studies
conducting to a Master Degree in Business Administration
- Approximately 21 credits to complete
the degree, Universidad del Turabo,
Gurabo, PR
Operating Systems
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IBM AS/400 Model E45&B35
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System 38 and 36
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JDEdwards
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Software Plus
Software
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Corel Word Perfect
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Microsoft Office (Schedule Plus,
Microsoft Mail, etc.)
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Windows NT
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Switch Boards
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Aspen Voice Systems
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Telemate
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IBM S/38 Remote Communications
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Current Good Manufacturing Practices
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ISO 9000 & 9001
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JDEdwards
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Cardio Pulmonary Resucitation (CPR) by
Med-E-Train
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The Indispensable Assistant (Skill
Path)
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PBT Courseware Microsoft Excel 97
Intermediate
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Performance Based - Microsoft Window 97
Intermediate