Nilda L. Delgado Serrano

 

Urb. Villas de Buena Vista Calle Hermes G-14, Bayamσn Puerto Rico  00957

Telephones (787) 730‑2784, 893-8846, 646-5935

 

Objective

 

Obtain a position as Administrative Assistant or Secretary where I can contribute with my knowledge and experience to the growth of an organization.

 

Qualifications Summary

 

Ten (10) years of experience in the Pharmaceutical Industry conducting office related activities such as general office work, data entry to the Information Systems, conducting documentation, internal audits, training administrative personnel on the use of computerized systems, Standard Operating Procedures (SOP’s) and Manufacturing Batch Records (MBR’S). Knowledge of Information Systems. Ability to work as a team member, with a minimum of supervision, under pressure and oriented to meet goals and objectives. Bilingual (English and Spanish) and Computer Literate.

 

Work Experience

 

Alcon PR, Inc., Humacao PR                                                                           1993 to Present

Manufacturing System Coordinator  - OPH/Adm. Department


Coordinate the data entry of the manufacturing data into the JDE System, delivery of complete MBR’s to the Documentation Area, conduct Internal Audits on a monthly basis. Assist the Plant Secretary in coordinating, organizing and preparing official/confidential documents and all correspondence. Coordinate the approval of SOP’s ,  MBR’s, Change Requests and CAR’s and other documentation and request for the OPH Manufacturing Plant. Assist in all secretarial duties.

 

System Operator - MIS Department


Responsible for operating  AS/400 System, PTF Installation, provide user’s support, night system back-ups, Dytel telephone reports and MIS Service Requests.

 

Johnson and Johnson, CPI, Las Piedras and Gurabo Plant                             1991 to 1993

System Operator - MIS Department


Responsible for the MIS Gurabo’s department reporting to the MIS Manager of the Las Piedras Plant. Operate and trouble shoot the System 38, conduct secretarial duties, resolve problems with the Aspen Voice Processing Systems. Print payroll and accounts payable checks, forms, and invoices. Serves as PC coordinator.

 

Johnson and Johnson, CPI, Las Piedras and Gurabo Plant                             1990 to 1991

Secretary/System Operator

Responsible for the secretarial duties of two members of the staff. System operator for the AS/400. Resolve telephone and switchboard operational problems  

 

Achievements

 


¨       Selected to participate in the internal documentation quality audits.

¨       Work toward achieving a one hundred percent (100 %) errors and observations free of the plant to a response to Corporate and FDA Inspections.


¨       Selected to participate in the First Aid and Safety Committees of the Plant.

¨       Selected to participate in the planning of the activities of the 25TH anniversary of the plant.

¨       Selected to train administrative personnel on the use of the new computerized information system.

Nilda L. Delgado

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Education

 

¨       Bachelor in Business Administration with a Major in Secretarial Sciences - Universidad del Turabo, Gurabo,  PR

¨       Studies conducting to a Master Degree in Business Administration -  Approximately 21 credits to complete the degree,  Universidad del Turabo, Gurabo,  PR

 

Operating Systems

¨       IBM AS/400 Model E45&B35

¨       System 38 and 36

¨       JDEdwards

¨       Software Plus

 

Software


¨       Corel Word Perfect

¨       Microsoft Office (Schedule Plus, Microsoft Mail, etc.)

¨       Windows NT

 

 Communications Systems

¨       Switch Boards

¨       Aspen Voice Systems

¨       Telemate

¨       IBM S/38 Remote Communications

 

Training and Seminars


¨       Current Good Manufacturing Practices

¨       ISO 9000 & 9001

¨       JDEdwards

¨       Cardio Pulmonary Resucitation (CPR) by Med-E-Train

¨       The Indispensable Assistant (Skill Path)

¨       PBT Courseware Microsoft Excel 97 Intermediate

¨       Performance Based - Microsoft Window 97 Intermediate