Objective

Seeking a position that can maximize my past experience as a Computer Technician and my academic preparation in Electrical Engineering.

Background Summary

A+ PC Certified Technician with over eight years of experience performing in different industries as an Electronic/Computer Technician, Computer Operator, and Internal/External Consultant. Considered to be a very service oriented and knowledgeable professional who resolves problems and situations to the satisfaction of his internal customers. Strong knowledge of Windows based PC platforms for MSWindows 95, 98, 2000, SMS Operating System for Windows NT Workstation/Server, MSOffice 97/2000, Internet Explorer, and Netscape. Exposure to Unix Operating System, AS400 Operations, and Visual Basic, C+ Programming. Bilingual (Spanish/English).

Professional Experience

Alcon Puerto Rico, Inc. – Humacao, PR 2000 – Present

Computer Technician – MIS Department

Provide support to over 200 users in the company’s AS400 System and PC based Intranet including troubleshooting individual stations and server operation, train employees on email usage, and installing required software. Maintain inventory of software and hardware and assist in developing control procedures associated with system operations.

Metro Information Services – Hato Rey, PR 1999 – 2000

Consultant

Perform work as a Consultant Technician for the MIS Department in managing Networks and performing programming work, primarily in Visual Basic.

Deloitte & Touche – Hato Rey, PR 1998 – 1999

Technician Consultant

Perform work as a Network Technician and running the Help Desk troubleshooting.

Video Technical Services – Bayamon, PR 1992 – 1998

Computer and Electronic Technician

Performed work to maximize Computer and Network efficiency and productivity.

Education

Polytechnic University of Puerto Rico – Hato Rey, PR

Bachelor Degree in Electrical Engineering – Concentration in Computers

(Completion in-process - 135 credits completed)

Additional Training

¨ Computer Fundamentals and Laboratory (I & II) – Unix

¨ Circuit Analysis I & II

¨ Electrical Measurement Lab

¨ Logic Circuit and Laboratory